SetBlue
Built on the official WhatsApp Business Cloud API

Every WhatsApp conversation, one team inbox.

Reply as a team, send campaigns to the right customers, and let automations and order updates handle the routine, all from your business's WhatsApp number.

Start 14-day free trial See what it does

No credit card required Your own WhatsApp number

Inbox
Ananya Sharma 23h left to reply
Hi! Can I exchange the silk saree for the red one?
Of course. I've arranged a pickup for tomorrow and the red one ships the same day.Priya · Read
Order updateYour order #2041 has shipped. Track it below.Track order

Everything in one place

Turn WhatsApp into your best customer channel

SetBlue brings support, marketing and order updates together, so customers get fast answers and your team works from one screen.

Shared team inbox

Your whole team answers from one WhatsApp number, with assignment, internal notes and quick replies.

Campaigns

Send approved templates to a tag or segment, then see who received, read and replied.

Automations

Welcome, keyword and away replies, plus visual workflows with buttons, lists and forms.

Order updates

Connect Shopify or WooCommerce to send order confirmations and shipping updates automatically.

Built for teams, not one phone

  • New chats are assigned to agents automatically
  • Internal notes and quick replies with a "/" shortcut
  • A countdown on every chat for the 24-hour reply window
  • Live updates, so two agents never answer the same customer

Campaigns that respect consent

  • Choose customers by tag, saved segment or CSV import
  • Personalise templates with each customer’s details
  • Opted-out customers are skipped automatically
  • Delivered, read and failed counts, with the reason for each failure

How it works

Up and running in three steps

  1. 1

    Connect your WhatsApp number

    Link your number through the official WhatsApp Business Cloud API. We set it up with you, step by step.

  2. 2

    Invite your team

    Add agents by email. Conversations are assigned automatically, and everyone sees who is replying.

  3. 3

    Automate the routine

    Turn on welcome and away replies, connect your store, and send campaigns to the right customers.

Store integrations

Order updates customers actually read

Connect your Shopify or WooCommerce store once. SetBlue sends your approved templates when an order is placed and when it ships.

  • Connect Shopify by approving the app in Shopify, or WooCommerce with a REST key
  • Order confirmations, and shipping updates with the tracking link
  • One message per order, only to customers who agreed at checkout
Recent store updates
Order #2041 placedConfirmation sent
Order #2041 shippedTracking link sent
Order #2042 placedNo phone number on the order: skipped and logged

Every store update is listed with what was sent, or why it wasn't.

Why switch

Outgrown the WhatsApp Business app?

Team members on one numberUp to 4 linked devicesEvery agent, each with their own login
Reaching many customersBroadcast lists only reach people who saved your numberApproved templates sent to any opted-in customer
Buttons and links in messagesMostly plain textQuick replies, link buttons, lists and forms
Automatic repliesGreeting and away messagesWelcome, keyword, away replies and multi-step workflows
Order confirmations and shippingCopied and sent by handSent automatically from Shopify or WooCommerce

Pricing

Simple plans that grow with you

Every plan starts with a 14-day free trial. WhatsApp conversation fees are billed by Meta to your WhatsApp Business Account.

Starter

For small teams moving off the WhatsApp app

$39/ month

  • 3 agent seats
  • Shared team inbox and notes
  • Template creation and sync
  • 24-hour window tracking
Start free trial
Most popular

Growth

For growing brands and online stores

$99/ month

  • Unlimited agent seats
  • Unlimited campaigns
  • Automations and workflows
  • Shopify and WooCommerce order updates
  • Priority support
Start free trial

Enterprise

For high volumes and custom needs

Custom

  • Dedicated account manager
  • Custom integrations
  • Higher sending limits
  • Agreed support terms
Talk to us

FAQ

Questions, answered

Yes. A number already used in the WhatsApp or WhatsApp Business app has to be moved to the Cloud API, after which it no longer works in the phone app. If you want to keep using the app, use a new number for SetBlue.

Ready when your customers are

Start your 14-day free trial and we'll help you connect your WhatsApp number.

Start 14-day free trial